PRODUCT INFORMATION
please contact us on 01977600324 for any product information you require prior to your purchase or email us at signatureschoolwear@gmail.com we will be happy to help.
DELIVERIES
Deliveries will be with 3-5 working days however on embroidered garments and particularly in schoolwear peak season (JUL- AUG) please allow 7-10days on these product however we do endevour to process them as quickly as possible.
click and collect orders: place the order and pay online, we will email when the order is complete and ready for collection
FEEDBACK
if you have any feedback or comments regarding our site please email: signatureschoolwear@gmail.com
RETURNS
You may return your order if you wish but no longer than 14 days from recieving the product(s). you will be remimburssed only by the method in which the good were paid for (eg. if paid on line by paypal the refund will be processed in this manner) .
This process does not apply to personalised products which have been embelished or produced with personal name or logos. Tights, swimwear, wigs and make up are all end sales(no refundable or returnable due to health and hygene) This does not affect you satutory rights.
If you wish to excercise the right to return or cancel goods they but have been kept in a manner of care and fit for resale or the refund will not be processed.
and all returns will be sent back to us at the buyers own cost this will not be refunded
EXCHANGES
If you require an exchange we are happy to fullfil this request as long as the product is return in good resale care. with any labels attached as when it was recieved and unworn. For school uniform sales online or dancewear we are happy to exchange instore also
PLACING ORDERS
When you place and order with us you will recieve an email to say we have your order if any product is out of stock we shall let you know an approximate date the you can decide if you would like to wait or cancel.